Question 1

What CCTV does the Hull licensing authority expect on a late-night premises?

Accepted Answer

Hull City Council's licensing officers typically expect coverage of every entrance and exit, the bar and till areas, any dance floor or event space, and external smoking areas — with retention long enough to support post-incident review (commonly 28 to 31 days). Flextec Limited designs hospitality CCTV around those licence conditions, supplies a camera-position plan suitable for the licensing file, and can attend the licensing review if the council wants questions answered.

Question 2

Where should cameras go for alcohol licensing compliance?

Accepted Answer

Entrances first — every door customers use, with face-capture height. Then tills (refusals, age-check evidence), the bar service area, the entrance external pavement (refusal-of-entry footage), and any beer garden or outside seating. Flextec Limited specs Hikvision or Dahua commercial cameras at each point with 30-day local recording so the licensing officer can review any incident on a date-stamped timeline rather than asking for footage that no longer exists.

Question 3

Does Flextec install CCTV for Old Town and Marina venues?

Accepted Answer

Old Town pubs around Trinity Square and the Land of Green Ginger, plus Marina-side bars on Humber Dock Street and Princes Dock, are regular install territory. Conservation-area rules near the Old Town listed buildings change the install method — internal cable routes wherever possible, discreet housings, no external trunking on listed facades. Flextec Limited shares the install method statement upfront so the licensee has it on file before any work starts.

Question 4

How does CCTV help with door-supervisor incidents?

Accepted Answer

A door incident escalating to a complaint or a police request needs footage that timestamps to the door supervisor's log — entrance camera, external pavement camera, internal first-line camera. Flextec Limited specs hospitality systems so the licensee can pull a clip in two clicks rather than scrubbing hours. Audio is generally avoided on hospitality CCTV unless explicitly justified in the DPIA, to stay within ICO surveillance code.

Question 5

How quickly can Flextec pull footage for an incident review?

Accepted Answer

Footage is held on a local NVR for 30 days as standard, viewable from a secure mobile app within seconds of the licensee logging in. For police or licensing requests, Flextec Limited can attend site to extract a USB clip or guide the licensee through the export process remotely — most reviews are completed within an hour. No cloud-only lock-in or third-party portal getting in the way.

Question 6

What about CCTV for cafes and daytime venues?

Accepted Answer

Cafes and daytime venues across Newland Avenue, Princes Avenue and the Marina typically need lighter coverage than late-night bars — entrance, till, kitchen pass and seating area, often four to six cameras total. Flextec Limited fits the same Hikvision commercial kit, scaled to the site, with EPOS integration for till-area watermarking. Most cafe installs complete in a single working day around trading hours.

CCTV and Security for Hull Bars, Pubs and Cafes

Hull hospitality areas we cover

Premises licensing CCTV obligations

Common incident-review use cases